Diversity League

Terms & Conditions

General provisions 

  1. These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and the Diversity sport, e-mail [email protected] concerning your access to and use of our websites as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected there to (collectively, the “Site”). 

  2. You agree that by accessing the Site and using resources provided there in, you have read, understood, and agree to be bound by all these Terms of Service. If you do not agree with all these Terms of Service or have no legal capacity to be bound to them, then you are expressly prohibited from using the Site and resources provided therein, and you must discontinue the use immediately. 

  3. These Terms of Service, your use of the Site, as well as contracts concluded with us are governed by and construed in accordance with laws of the United Arab Emirates. Those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. 

  4. All orders placed through the Site are subject to conditions specified in the order page and below. 


Our services 

  1. We dedicate our Site to all sorts of sport in particular and football tournament general and provide you with tickets for events and products you can order either through our Site or by contacting us directly (“Services”). 

  2. To use our Services, you shall place an order through the Site using one of the available payment methods, or contact us directly, where applicable. Payment processing companies are separate entities and after selecting their payment method, you may be subject to their Terms of Service they provide.  


Shipping policy 

  1. All orders are usually processed (sent) within 3 business days (excluding weekends and holidays) after receiving your order confirmation e-mail. You will receive another notification when your order has shipped. 

  2. Shipping charges for your order will be calculated and displayed at checkout. 

  3. Free delivery is available for orders over AED 500. 

  4. When your order has shipped, you will receive an e-mail notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available. 

  5. If you haven’t received your order within 14 days of receiving your shipping confirmation e-mail us at [email protected], please contact us to our e-mail address with your name and order number, and we will investigate it for you. 


Claims and complaints 

  1. All complaints should be sent to us in documented form, preferably to the address indicated in section 1 above, by e-mail [email protected] or traditional mail. The complaint should include: 

  • Your first and last name, 

  • your mailing address and e-mail address, 

  • Description of the complaint (e.g., to what extent the order has not been fulfilled correctly). 

  • Expected state after settling the complaint. 

  1. Complaints will be considered within 30 days of their receipt. The answer will be sent to the e-mail address provided by you. 

  2. We may request you to provide information necessary to solve the request, specifying a period not shorter than 7 days and the scope of required information, with the instruction that failure to complete the request within the specified period will result in the request not being considered. After the expiry of the designated deadline, the complaint shall not be considered. 


Refund policy 

  1. You can exercise the 14-day right of withdrawal, unless you exceed what is necessary to check the product, thereby giving up your right of withdrawal and unless you order a ticket for sport event. Please contact us if you are unsatisfied with the product you received from us.  

  2. Detailed information for persons entitled to the right to withdrawal: 

  • You have the right to withdraw from the contract within 10 days without giving any reason. 

  • The deadline to withdraw from the contract will expire after 10 days from the performance of the contract by delivery of the order. 

  • To exercise your right of withdrawal, you must notify us to the contact details specified in section 1 of the Terms of Service of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent via the website or via e-mail [email protected]). 

  • You can use the withdrawal template below, but it is not obligatory. 

  • In order to keep the deadline for withdrawal from the contract, it is enough for you to send information regarding the exercise of your right to withdrawal from the contract before the deadline for withdrawal. 


  1. The model withdrawal template that can be copied and completed only if you wish to withdraw from the contract is as follows: 

• Addressee: (our details from section 1 of the Terms of Service) 

• I (*) inform (*) about my withdrawal from the contract for the provision of the following services (*) 

• The date of conclusion of the contract (*) 

• Name and surname of the consumer(s) 

• Address of the consumer(s) 

• Signature of the consumer(s) (only if the form is sent in paper version) 

• Date 


  1. Consequences of withdrawal from the contract: In the event of withdrawal from this contract, we will refund all payments received from you, including the costs of delivering the product (except for additional costs resulting from the method of delivery chosen by you other than the cheapest standard delivery method offered by us), immediately and in any case, no later than 14 days from the date on which we were informed about the decision to exercise the right to withdraw from this contract. Refunds will be made using the same payment methods that were used in the original transaction, unless expressly agreed otherwise; in no event will you incur any fees related to this return. 

  2. If you withdraw from the contract and request a refund, you are required to send us the ordered products at your own expense, to our address specified in section 1 of the Terms of Service. 


User representations 

  1. By using the Site, you represent and warrant that:  

  • All information you submit will be true, accurate, current, and complete.  

  • You will maintain the accuracy of such information and promptly update such registration information, as necessary. 

  • You have the legal capacity, and you agree to comply with these Terms of Service.  

  • You are not a minor in the jurisdiction in which you reside.  

  • You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise.  

  • You will not use the Site for any illegal or unauthorized purpose.  

  • Your use of the Site will not violate any applicable law or regulation. 

  1. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse all current or future use of the Site (or any portion thereof). 

  2. Whenever you register with the Site, you agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable. 


Intellectual property rights 

  1. Unless otherwise indicated, the Site, all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United Arab Emirates, foreign jurisdictions, and international conventions. 

  2. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms and Conditions or in any other binding agreement with us, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. 

  3. Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use, unless stated otherwise. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks. 


Modifications and interruptions 

  1. We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time.  

  2. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.  

  3. We cannot guarantee the Site will be always available. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors.  

  4. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site.  

  5. Nothing in these Terms of Service will be construed to oblige us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith. 


Dispute resolution.

  1. In the event of a dispute arising under the contract concluded on terms and conditions set forth herein, brought by either you or us (collectively, the “Parties”), the Parties will endeavor to resolve the matter amicably first. Any dispute arising under the contract and other legal action of whatever nature, shall be governed by law of the United Arab Emirates. 


Team Status 

  1. Nothing in this Agreement will create or be deemed to create a partnership, an agency relationship or an employment relationship between the clients and The DST.  



  1. Diversity is not in any way responsible both directly or indirectly In case of disability or medical condition, however, the Potential client may, if he/she wishes, inform the Diversity Coordinator about his/her condition. 



  1. The Potential clients agree that it is his/her responsibility to rectify their legal status in UAE. Team managers of every team is responsible to ensure compliance with regards to visas and residency status. The Potential clients agrees that The Diversity will not be responsible if he/she does not obtain any required visa. 



  1. The Potential client accepts that, if it becomes the government policy, he/she will be required to obtain an insurance policy to utilize in case of unforeseen circumstances at a cost exclusive from participation fees. Diversity events insurance is ONLY strictly for those eligible, those that abide by our event rules and regulations, we give them our insurance policies to follow-up and insure any waves if hurt during our events without the involvement of Diversity sports in any way whatsoever.   



  1. There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Site, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice. 


General disclaimer 

  1. The site is provided on an as-is and as-available basis. You agree that your use of the site and our services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Site and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the Site’s content, or the content of any websites linked to the site and we will assume no liability or responsibility for any: 

(1) errors, mistakes, or inaccuracies of content and materials,  

(2) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the site, 

(3) unauthorized access to or use of our secure servers or all personal data or financial information stored therein,  

(4) interruption or cessation of transmission to or from the site,  

(5) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the site by any third party, and/or  

(6) any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted or otherwise made available via the site. We do not warrant, guarantee, or assume responsibility for any product or service advertised, or offered by a third party through the site, any hyperlinked website, or any website or mobile application featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you any third-party providers of products or services. 

  1. As with making transactions through any medium or in any environment, you should use your best judgment and exercise caution where appropriate. 


Limitations of liability 

  1. To the fullest extent permitted by law, in no event will we our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Site and our Services. This limitation does not apply to your consumer rights. 

  2. Visiting the Site, sending us e-mails, and completing online forms constitute electronic communications, you consent to receive electronic communications. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction that require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means. 


Final Provisions 

  1. These Terms of Service and any policies or operating rules posted by us on the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Service shall not operate as a waiver of such right or provision.  

  2. These Terms of Service are fully permissible by law. We may assign any or all our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.  

  3. If any part of these Terms of Service is found to be illegal, invalid, or unenforceable, that part will be considered separate from the rest of the Terms of Service and will not affect the validity or enforceability of the remaining parts.

  4. There is no joint venture, partnership, employment, or agency relationship created between you and us because of these Terms of Service or use of the Site. You agree that these Terms of Service will not be construed against us by having drafted them.  

  5. You hereby waive all defenses you may have based on the electronic form of these Terms of Service and the lack of signing by the parties hereto to execute these Terms of Service. 

  6. We reserve the right, at our sole discretion, to modify or change these Terms of Service at any time and for any reason. We will notify you of any changes to these Terms of Service via the email address you provided. If you disagree with the updated Terms of Service, please inform us within 7 days of receiving the notification. If we don't receive a timely objection, it will be considered that you agree to the new version of the Terms of Service.

  7. These Terms of Service remain binding until you use or have a valid account on our Site and until you pay us all the remaining fees, commissions and remuneration, 2 years after that date, and later - to extent implied by the nature of rights and obligations created under these Terms of Service, until the end of limitation periods for any legal claims. 

  8. The Parties may agree to an earlier termination of the Terms of Service. 



  1. Potential clients hereby undertake to keep all the Terms and Conditions hereof strictly confidential and not to disclose them to any third party, unless required by law or any court or governmental authority. At all times, both during the league Program and after the end of the league, Potential clients shall keep such information secret and shall refrain from disclosing it or using it in any way for his/her own benefit or for the benefit of any person other than The DSt. 

  2. 1.1.   In case of violation of this confidentiality clause, any blackmail on social media etc the clients shall pay to The DST a liquidated damage in the amount of AED 50,000.00- for each violation. The payment of liquidated damages shall not